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Standard Machine Company began in 1989 as a one-man contract machine
shop focusing on precision machining services to both government
and private industry. Under founder Kevin Ball's leadership, the
company incorporated and expanded in size and capabilities, adding
room for larger and more sophisticated machine tools along with
a welding and fabrication department. Today, Standard Machine Company
has 17 employees and offers services to customers nationwide.
From the beginning Standard Machine Company emphasized the importance
of a safe working environment while providing the highest quality
service to its customers. The company stands out in the crowd when
it comes to safety. They work hard to exceed OSHA requirements,
and Ball regularly invites OSHA representatives to inspect the shop
and make suggestions for improvement to ensure the safety, health
and well-being of their employees.
Ball says he treats his employees with respect and appreciation
and in turn expects his employees to treat customers with the same
level of appreciation and respect. For example, when health insurance
premiums recently increased, Standard Machine Company absorbed the
cost rather than passing the cost on to employees. Standard Machine
Company also makes their business lawyer available to employees
for legal advice at no charge.
Customers of Standard Machine Company are treated with the same
care and respect as employees. Managers are trained to point out
errors to suppliers that might have benefited Standard Machine Company
in the short run. But Standard's goals are higher, and they manage
to satisfy every customer, no matter what the cost.
Ball says, "We treat our vendors and customers and competitors
with respect. I think that's our biggest asset because our customers
know we keep our word."
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